Early Friday morning, we received a frantic call from a NYC homeowner after she was issued a summons from the NYC DEP 3 3-day notice. The DEP was first called to the scene by a neighbor who had become aware of water surfacing in a roadway sinkhole. The neighbor had no intentions of causing any issues with his neighbor and assumed that the city would resolve any issues in the roadway.

Water main leak in roadway
As the water main leak continued to get worse, the DEP started to check all of the neighboring houses with a special listening device. It was one particular house that had a hissing sound on its water line, when it was supposed to be silent. This is usually a strong indication that the water main is leaking. The owner was issued a notice to repair the pipe within three days or further actions would take place. If you receive a DEP 3-day notice, it’s crucial to act quickly. Delaying repairs may result in fines or the suspension of your water service. Contact professionals immediately for repairs.
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Pumping water |
Pumping water |
Because the existing water line was made of lead, it was required to replace the entire pipe with a new copper water line. It is no longer legal to repair any type of lead or galvanized pipe. Harris Water began digging the roadway the very next day and prepared to complete the new water line installation in one day.
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Digging for tunnels |
The new copper pipe is installed |
After opening the roadway, the onsite crew began to blow tunnels from the roadway to inside the house. Once all of the tunnels were completed, they could now pull the copper pipe through the tunnels, and at this point, connect to the tap connection on the city main, and inside the house with a new control valve. Replacing old lead pipes is essential for your home’s safety. Contact professionals for an efficient and legal water line replacement to ensure compliance with local regulations and avoid penalties.

Harris Water was able to resolve the water line leak and remove the three-day notice within six hours. Quick action is vital when you receive a 3-day notice. Our expert team can resolve your issues promptly, avoiding further complications. Call us now to handle your water main repairs.



